Frequently Asked Questions

When will my order be dispatched?

Orders are prepared for dispatch within 24 hours. Carrier delivery estimates are generally 2–7 days and can vary by PIN code and carrier operations.

How can I track my order?

Use the tracking ID on the order tracking page. Tracking updates are also sent by email and WhatsApp when the required contact details are available.

Can I return or exchange a product?

We accept defect reports within 7 days of delivery with a photo or short video for review. We do not accept change-of-mind returns or exchanges. Read our Return & Refund Policy.

How do I choose a size?

Review the available size selector on the product page and our Size Guide before ordering.

How can I reach customer support?

Email havtradingcompany@gmail.com or call +91 8981232329.